Cancellation Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging to be eligible for a return. You’ll also need the receipt or proof of purchase.

If you find any of the perishable goods are damaged or received under quality, please email our customer service team with an image of the product attached. If the image that you sent proves the product to be damaged or under quality, verifying the same we will refund you the cost of the product without if required will arrange the collection for the same.

Please note, that shipping charges are non-refundable. All canceled orders will only be refunded the full item price as on the invoice, any service charge or shipping charge applied are not refunded or canceled.


We advise customers to open their parcel as soon as they receive it. All fresh vegetables should be stored in a refrigerator and any frozen items should be put into a freezer upon delivery. If you are not happy with any item, please get in touch with our Customer Service Team within 24 hours of receiving the parcel by emailing or calling our customer service team.

Please note that photo proof is needed for any quality complaints.

Customers are requested to sign for accepting the delivery.